Business Areas
Computer Services and Information Technology
We provide complete lifecycle services for your computer and information technology needs:
· Design & Install including all setup activities. Custom system design, procurement, delivery, system and software installation, memory and hard drive optimization, concealed cabling, peripheral devices such as printers, scanners and other I/O, file and print servers.
· Networks & Troubleshooting activities including Ethernet wired or wireless (b,g,n,ac), DSL, ISDN or broadband, Bluetooth, connectivity problems, firewalls, performance optimization, patch panels, hubs, routers, switches and modems.
· Maintenance issues such as virus or malware removal, memory and operating system upgrades, configuration management, backup and recovery solutions, on site, on call and on the telephone.
· End of life services include retiring and recycling old equipment in an environmentally responsible manner. We will pick it up and remove it for you: computers, printers, monitors, I/O devices, modems, cabling, connectors, media, etc.
We support many manufactures including AMD, Intel, Seagate, Hitachi, Western Digital, Sony, MSI, Microsoft, Roxio, Nero, NTI, Linux, Norton, HP, Apple, Dell, Epson and more.
Digital Recording and Transcription Equipment
Our voice products are used in many diverse environments including medical facilities, law offices, call centers, and dispatch centers. Our solutions include both portable and desktop or rack mounted digital and analog recording systems from such manufacturers such as Olympus, Sony, Philips, Sanyo, Digital Voice (DVI), DVS Analytics, and High Criteria for dictation, transcription, recording and monitoring.
Best Efforts Transcription Services for analog or digital format including tape to digital, audio transcription, noise reduction, file editing, multi format, electronic or paper output.
Sources & outputs include conference calls, meetings, video, marketing events, podcasts, internet, and telephone. We support a broad spectrum of multimedia including CD, DVD, Audio Cassette, VHS, Digital Audio, mp2, mp3, mp4, wav, wma, RM, Flash, etc. as well as many popular formats such as MS Word, WordPerfect, Text Files, Rich Text Files & HTML
For your transcription equipment, we can help you with acquisition, installation, maintenance, service, repair, and recycling.
Telephone, Security, Audio/Video and Multimedia Systems
Our security products are used in large scale environments such as correctional facilities and hospitals and also in smaller instances such as nursing homes. Actall is our manufacturer of choice for security solutions.
We can design, install, and maintain all manner of multimedia building systems including:
· Telephone systems including the “phone room” and switches
· Building/home security systems including cameras and remote monitoring
· Home theater, surround sound and entertainment systems
· Business projection systems and HD monitors
· Public address systems
· Business sound systems
Our sound systems are used in courtrooms, meeting rooms, and event centers and include products from TOA, AKG, Audex, DAC and many more.
Services
Product Selection
At EDI we pride ourselves in our ability to listen to our customer’s needs. You’ll never experience a hard sell on products you don’t need and you’ll receive expert advice on products that you do need. We partner with you to find the best products at the best price.
Technical Support
We offer a choice of two options for our customer:
Both options are available for telephone or on-site support.
Repair
Our repair technicians are highly skilled and work to repair your electronic products as quickly as possible. We offer loaners on many of the products you purchase from us and these loaners are free to support contract customers.
Custom Services
We offer a choice of several custom solution services including:
We provide complete lifecycle services for your computer and information technology needs:
· Design & Install including all setup activities. Custom system design, procurement, delivery, system and software installation, memory and hard drive optimization, concealed cabling, peripheral devices such as printers, scanners and other I/O, file and print servers.
· Networks & Troubleshooting activities including Ethernet wired or wireless (b,g,n,ac), DSL, ISDN or broadband, Bluetooth, connectivity problems, firewalls, performance optimization, patch panels, hubs, routers, switches and modems.
· Maintenance issues such as virus or malware removal, memory and operating system upgrades, configuration management, backup and recovery solutions, on site, on call and on the telephone.
· End of life services include retiring and recycling old equipment in an environmentally responsible manner. We will pick it up and remove it for you: computers, printers, monitors, I/O devices, modems, cabling, connectors, media, etc.
We support many manufactures including AMD, Intel, Seagate, Hitachi, Western Digital, Sony, MSI, Microsoft, Roxio, Nero, NTI, Linux, Norton, HP, Apple, Dell, Epson and more.
Digital Recording and Transcription Equipment
Our voice products are used in many diverse environments including medical facilities, law offices, call centers, and dispatch centers. Our solutions include both portable and desktop or rack mounted digital and analog recording systems from such manufacturers such as Olympus, Sony, Philips, Sanyo, Digital Voice (DVI), DVS Analytics, and High Criteria for dictation, transcription, recording and monitoring.
Best Efforts Transcription Services for analog or digital format including tape to digital, audio transcription, noise reduction, file editing, multi format, electronic or paper output.
Sources & outputs include conference calls, meetings, video, marketing events, podcasts, internet, and telephone. We support a broad spectrum of multimedia including CD, DVD, Audio Cassette, VHS, Digital Audio, mp2, mp3, mp4, wav, wma, RM, Flash, etc. as well as many popular formats such as MS Word, WordPerfect, Text Files, Rich Text Files & HTML
For your transcription equipment, we can help you with acquisition, installation, maintenance, service, repair, and recycling.
Telephone, Security, Audio/Video and Multimedia Systems
Our security products are used in large scale environments such as correctional facilities and hospitals and also in smaller instances such as nursing homes. Actall is our manufacturer of choice for security solutions.
We can design, install, and maintain all manner of multimedia building systems including:
· Telephone systems including the “phone room” and switches
· Building/home security systems including cameras and remote monitoring
· Home theater, surround sound and entertainment systems
· Business projection systems and HD monitors
· Public address systems
· Business sound systems
Our sound systems are used in courtrooms, meeting rooms, and event centers and include products from TOA, AKG, Audex, DAC and many more.
Services
Product Selection
At EDI we pride ourselves in our ability to listen to our customer’s needs. You’ll never experience a hard sell on products you don’t need and you’ll receive expert advice on products that you do need. We partner with you to find the best products at the best price.
Technical Support
We offer a choice of two options for our customer:
- Pay as you go (hourly rates, time and
materials)
- Ongoing support contracts (monthly fixed
fee)
Both options are available for telephone or on-site support.
Repair
Our repair technicians are highly skilled and work to repair your electronic products as quickly as possible. We offer loaners on many of the products you purchase from us and these loaners are free to support contract customers.
Custom Services
We offer a choice of several custom solution services including:
- Application Development
- Training
- Product Engineering
- FTP Site Hosting
- Cloud based storage, backup and recovery